The confidential staff support service is available to all employees of the trust.
How to Contact Us
Staff Support is located at:
Edward Street Community Base
Tel: 0121 612 6812
Monday to Friday, 8:30am to 5:00pm
What we offer our staff
Sometimes just having access to online tips of how to help manage your situation is enough. Knowing that you are being signposted to the most effect help available can also offer comfort.
The self-help guides below are provided by our friends at Vivup.
- Alcohol and You
- Controlling Anger
- Depression and Low Mood
- Domestic Violence
- Eating Disorder
- Food for Thought
- Health Anxiety Hearing Voices
- Obsessions and Compulsions
- Post-Traumatic Stress
- Postnatal Depression
- Shyness and Social Anxiety
- Sleeping Problems
If after working through some of the online tips you feel that you still require more help managing your situation then you can either fill out our online registration form or call the office for help with this process
Once your referral has been processed face to face counselling will allow you the space and time to help manage more effectively difficulties that you may be experiencing.
How to access the service
You can call us, email or use the registration form below.
What happens next?
Once you have completed the online self evaluation form, we will aim to contact you within 24 hours (except for weekends or bank holidays which will be up to 72 hours).
Call backs and telephone referrals can take up to 20 mins to complete so it is important that you are able to talk confidentially for this length of time. Call backs usually happen between 10:30am and 3:30pm. During the call you will be asked for your preferred site and time to be seen at.
Please note, your flexibility with sites and times will really help us to help you.
Who to contact if you are in a crisis
Sandwell Crisis Team (for Mental Health)
Tel: 0121 543 4100
Walsall Crisis Team
Tel: 01922 608 850 (weekdays 9am until 5pm)
01922 607 777 (out-of-hours, after 5pm or on weekends of bank holidays)
Sandwell Mental Health Liaison Service based at A+E Department Sandwell General Hospital
Tel: 0121 507 3258
Dudley Mental Health Assessment Service
Tel: 01384 324578 (Monday to Friday, 9am – 5pm), Out of Hours: 01384 325300 (Monday to Friday, 5pm – 9am and all weekend)
Tel: 116 123 (free call from any phone at any time)