Black Country Healthcare NHS Foundation Trust
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Early Intervention Service

Who is our service for?

We support young people and adults aged 14-35 who are going through a first episode of psychosis, or who seem at risk of going through a first episode of psychosis.

How do we help?

We offer a quick diagnosis of the first onset of a psychotic disorder, and provide appropriate treatment in its early stages. We can support someone for a maximum of 3 years.

There are various signs of psychosis, including the following: feeling people are watching you, confused thinking, seeing, feeling or hearing things that others cannot, avoiding contact with others, and acting suspiciously. First episode psychosis generally occurs among those aged 14 to 35, with those in their late teens and early twenties most at risk. The earlier someone receives support, the more likely they are to make a positive recovery.

We base our support around the person’s needs. We can provide the following kinds of support:

  • Specialist ongoing assessments of the young person’s needs
  • A care co-ordinator
  • Assessment of relapse signs and a relapse plan
  • Medication advice and monitoring
  • Advice to the individual and their family about managing and maintaining recovery
  • Advice on training, employment, and education
  • Youth-friendly help such as confidence building activities and social interaction

There are a broad range of people involved in someone’s support. This includes psychologists, social workers, vocational workers, occupational therapists, fitness and lifestyle workers, BME workers, support workers, psychiatrists and nurses.

Who can refer into our service?

Anyone can contact the team to make a referral. Individuals and carers can contact the team direct – in person, or by telephone. Professionals are requested to complete the referral form.

What happens in an emergency?

If the crisis is during normal working hours (9am to 5pm) then call your team, and a duty worker or care co-ordinator will be able to deal with the emergency.

Out of hours

In Sandwell – the team answer machine message will re-direct people to the appropriate emergency service.

In Wolverhampton, out of out of hours service users should contact Penn Hospital 01902 444141

What about carers and families?

We can give families and carers information and advice about mental health. Where possible, we like to work with families and carers in helping someone recover.

The Trust has a Carers’ Team who can support carers of adults with mental health problems. We may be able to help a carer get in touch with this team.

How do you reach us?

Sandwell Early Intervention

We work Monday to Friday, 9am to 5pm.

Edward Street Community Base,
Edward Street,
West Bromwich,
B70 8NL

Tel: 0121 612 6716
Fax: 0121 612 8300

Wolverhampton Early Intervention

The service is available Monday to Friday, 9.00am to 5.00pm. Most activity takes place at venues most acceptable to the client and so may vary between homes, town centre or our team base. The service also makes considerable use of other community based facilities such as leisure centres, colleges, Base 25 to ensure opportunities for social inclusion.

44 Pond Lane

Tel: 01902 443 993