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Carers' Team

Who is our service for?

We support carers who give regular, substantial care to someone who:

  • lives in Sandwell
  • has mental health difficulties
  • is aged between 18 and 65

How do we help?

One of the first ways we can help someone is by doing a carer’s assessment of need. This does not judge someone’s ability to care. It is instead a chance for carers to find out what support can be given to them, and how. Not only support in their caring, but also support looking after their own well-being.

We can support someone in their caring by giving information, advice, and guidance on a range of things. We can do this informally, in 1-to-1 support visits, or in educational group sessions.

We can support carers more generally in a number of ways. We can arrange respite breaks for carers. We arrange social events for carers to meet one another. We give health screenings to carers, and arrange well-being groups that carers can come to. We arrange evening visits for carers who are not free in the daytime. We also host our Carers’ Forum in the evening.

Further to this, we offer specialist support to Asian carers, and organise regular BME (Black and Minority Ethnic) support groups.

How do you access or refer into our service?

Trust staff can refer carers to us by an electronic or paper referral form. The Crisis Resolution and Home Treatment Team are the only team who can make telephone referrals. We also accept self-referrals.

What happens in an emergency?

If the emergency involves the person being cared for then the Crisis Resolution and Home Treatment Team should be contacted.

In the case of an emergency, involving the carer, many carers have completed a Carers' Crisis Plan, which we have on file. These plans contain details of who will take over caring responsibilities in the case of an emergency.

How do you reach us?

We work Monday to Friday, 9am to 5pm.

Carers Mental Health Team
Bristnall Hall Road
West Midlands
B68 9TY
Tel: 0121-612-6000
Fax: 0121-612-6005

Click here to find Google Map directions to the Carers' Team