Black Country Healthcare NHS Foundation Trust
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Voice Advocacy

Voice Advocacy services for the Trust are run by POhWER in Dudley, Walsall and Sandwell, One Voice in Wolverhampton.

They provide issues-based, one-to-one advocacy. This means the advocate will agree a plan with the individual based on issues that concern the individual. Once these issues have reached an agreed outcome the advocacy service is no longer needed. The advocates aim to promote independence, supporting people to move towards being able to self-advocate.
POhWER now has the General IMHA in Sandwell, Walsall and Wolverhampton and Informal Patient Advocacy for Hallam Street Units. Independent Mental Health Advocacy (IMHA) and Independent Mental Capacity Advocacy (IMCA) serivces are offered in Dudley by Voicability, click here for more information on these services.

POhWER also has the NHS Complaints Advocacy Service in Dudley, Sandwell, Walsall and Wolverhampton.

Contact details for voice advocacy:

One Voice
Regent House
Bath Avenue
West Midlands

Tel: 01902 810016
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

PO Box 14043
B6 9BL

Tel: 0300 456 2370

Who can the advocates help?

The Voice Advocacy service is available for people who:

• have mental health issues
• are living or being treated in the borough of Sandwell
• are not subject to compulsion under the Mental Health Act

How can the advocates help?

The advocates work in partnership with people, supporting them to:

  • obtain information, discuss options, and make informed choices
  • identify and access services which meet their needs
  • say what they want and need at meetings with professionals, regarding care, support, and treatment
  • take action if they feel they have been treated unfavourably

Who can refer to the advocates?

Voice Advocacy take self-referrals as well as referrals from professionals, relatives, and friends.