Black Country Healthcare NHS Foundation Trust
headerimages contactus

Giving Feedback

Patient Opinion

patient opinion_logo_reverse_smallWe always strive to provide safe, high quality services to all of our service users and carers, We believe that one of the best ways we can make sure we are doing this is to listen to you. We are keen to hear any feedback you have on whether you are satisfied with what we provide or if you think there is room for improvement.Sharing your story and rating our services can us help to improve and build a better experience for patients in the future.

Patient Opinion is an independent non-profit organisation. It enables you to share your story with confidence and with the piece of mind that it will be sent to the appropriate staff, for them to then learn from and make changes based on what you experienced. Your story will remain anonymous and will be responded to so you and others can see how important your feedback is. For more information on how Patient Opinion works please visit their website at

NHS Choices

NHS Chocies_logoNHS Choices is the UK’s largest health website providing a comprehensive health information service. The website gives you the ability to rate and comment on our services and voice your opinions about the care that you, a friend or family member received.

NHS Choices will alert us when a comment has been left on our profile and we will then be able to reply.

To leave feedback on our services simply visit our page then use the ‘Rate and comment’ option.