Black Country Healthcare NHS Foundation Trust
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Joyce Fletcher

Joyce was appointed as Interim Executive Director of Nursing in November 2016 with responsibility for Governance, AHPs and Psychology, having previously held the position of Deputy Director of Nursing at BCPFT since 2011.

Prior to that Joyce had been seconded as Director of Nursing & Addiction Services at Wolverhampton PCT and worked as Head of Nursing and Risk with Sandwell Mental Health Care Trust.

Joyce started her career as a Registered General Nurse, before commencing her Mental Health Nurse training where she has worked across a range of mental health services in both Clinical and Senior Leadership/Management/Assistant Director roles leading Nursing, Policy Governance and Quality.

Joyce has a passion for high quality, compassionate care that puts patients first and has a real drive for ensuring inclusive leadership at every level, supporting an organisational culture where engaged and high performing staff teams are equipped to improve the quality of services so that they are accessible, sustainable, safe and effective.

She has worked at a national level as a council member of the Nursing and Midwifery Council (NMC) where she served as the registrant member for England. She was instrumental in strengthening NMC engagement with employers and helped to shape the strategic position for Revalidation within Nursing.

Joyce holds a Master’s Degree in Health Policy and Management (HSMC), Birmingham University, First Class Honours Degree (Community Health Studies) and successfully completed “Leading Strategic Change in the NHS” at Insead Business School, France.

RGN, RMN, BSc Hons, MSc.