Black Country Healthcare NHS Foundation Trust
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CQC rating of GOOD – a testament to the hard work of our staff

The Trust is delighted to announce that we have been rated as Good overall following a recent inspection from the Care Quality Commission (CQC).

The CQC has today published its report which sees the Trust receiving Good across all domains of the inspection – safe; well led; caring; effective and responsive, and Outstanding for our eating disorder services in the responsive domain.

The result is one of the Trust’s best ever ratings providing evidence of our improved performance, and clearly indicates that the Trust is performing well when compared to other mental health trusts across the country.

Inspectors found improvements since its last inspection, and highlighted a number of outstanding examples of compassion in care. In particular, they found staff were proud to provide safe care and treatment, and felt the Trust was a good place to work. Inspectors also noted that they saw many instances of staff treating patients with compassion and kindness, respecting their privacy and dignity whilst supporting patients’ individual needs.

Across the Trust, inspectors commented that they found a culture of learning and research and felt there was good leadership from the Board to front line services.

Mark Axcell, Chief Executive of Black Country Partnership NHS Foundation Trust said: “We are delighted that our latest inspection by the CQC recognises the continued and sustained hard work and commitment of our staff, without whom our achievement of a good rating would not have been possible.

The outcome of the CQC inspection is fantastic news for our staff, partners and importantly the people who use our services. The Trust Board is extremely proud of the continued determination and commitment of our staff, who work tirelessly to ensure improvements are made.”

The full report is available here.