Black Country Healthcare NHS Foundation Trust
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Trust receives CQC inspection rating

Trust receives mostly ‘good’ scores from CQC inspectors but overall rating is ‘requires improvement’

After carrying out a planned inspection of our services in November 2015, the Care Quality Commission (CQC) has published its report and rating of the Black Country Partnership NHS Foundation Trust. The inspection was carried out following standard lines of inquiry to ensure that NHS services are meeting the national standards of Caring, Responsive, Effective, Well Led and Safe.

The CQC has rated the trust overall as ‘requires improvement’.

Although the overall rating is disappointing, the majority of our services were rated as ‘good’ (31 out of 50) including three ratings of ‘outstanding’.

  • Community based mental health services for older people were rated as Outstanding
  • For ‘Caring’, the Trust was rated as Good overall, with our community services for Children, Young People and Families rated as Outstanding
  • For ‘Responsive’, the Trust was rated as Good overall.
  • All of our inpatient wards were rated Good
  • All of our services for people with a learning disability were rated Good

Where we were rated as ‘requiring improvement’, we are now close to completing work to bring all those areas up to the good standard and above.

Karen Dowman, Chief Executive of the Trust, said:

“Although we are disappointed with our overall rating, we were pleased that the CQC rated the majority of our services as ‘good’ and three as ‘outstanding’. We missed  an overall rating of ‘good’ by only a few points.

To be rated as ‘good’ for being ‘Caring’ and ‘Responsive’ is a great achievement and demonstrates how committed our staff are to the needs of our patients and service users.

Since the inspection, we have completed the work in those areas that were rated as requiring improvement by the CQC inspectors, with the exception of issues that  require structural alterations which we are considering at the moment. We have invited the CQC to inspect us again soon to check on the progress we have made.

I am extremely proud of the feedback I received from CQC inspectors on how caring they found our staff to be without exception.”

You can read the full copy of the CQC report pdf here .