Black Country Healthcare NHS Foundation Trust
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Trust gets chatty on privacy and dignity

Black Country Partnership NHS Foundation Trust is holding its first Privacy and Dignity Chat Week, Monday 4th to Friday 8th February. The Trust is raising awareness of privacy and dignity amongst staff during a week-long campaign of activities across the sites.

Privacy and dignity is everybody’s business and is at the top of the agenda for bosses at the Trust. To ensure staff recognise the importance of a patient’s privacy and dignity, over 70 dignity champions have been recruited across all services.

Chat week will give staff chance to learn more about what privacy and dignity means to patients but also the role they should play in making sure patients feel respected whilst in our care. Dedicated privacy and dignity areas will be set up during the week for staff to share their hints and tips and put forward suggestions on how to improve patient experience.


Yvonne Taylor, Ward Manager at Edward Street Hospital and Dignity Champion said: “I know that I would expect privacy and dignity for me and my family if I was in hospital and therefore our patients and their families deserve the same.

 “Sometimes it is the little things that can make the biggest difference to a patient such as finding out what name someone prefers to be called and always saying hello.

 “I am proud to be a dignity champion for the Trust and to represent such an important issue. This is a basic nursing skill and we need to continue to shout about it so all can hear and do.”