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Community Mental Health Teams - Sandwell

Who is our service for?

We have two Community Mental Health Teams covering Sandwell that provide treatment and therapeutic interventions to people with mental health needs living in the community.

How do we help?

We work with people towards achieving their individual recovery goals and at the centre of working together is developing a personalised care plan. Care plans help us to plan ways to meet someone's needs following a full assessment. Developing the care plan jointly helps people to make decisions on the choice of treatments and interventions that are available them and the recovery goals they want to set. Care plans help us to support their recovery and focus on other aspects of their life, such as leisure activities or employment.

We have a wide range of staff in each team giving us a better chance of meeting someone's mental health needs. There are Community Psychiatric Nurses, Psychologists, Community Recovery Workers, Support Time and Recovery Workers, Occupational Therapists and Technicians. Consultant Psychiatrists and their medical teams work closely with the teams.

We work with and signpost into many local partner organisations in the community. These organisations can help people with housing, benefits, leisure activities, employment and support.

We hope that the recovery journey will take as short a time as possible, however, there are also times when we may have to refer people into one of our other teams or services because they need a different kind of support.

Who can refer into our service?

We normally get referrals from health professionals, especially GPs, Consultant Psychiatrists and their medical teams.

We also get referrals and transfers from other internal mental health teams including the Single Point of Referral (SPOR), Early Intervention, Crisis Resolution and Home Treatment Team as well as Hallam St Hospital.

What happens in an emergency?

If someone currently receiving support from the Community Mental Health Treatment Teams experiences a crisis in their mental health, the crisis element of their care plan will state what they should do. They should also contact the Community Mental Health Treatment Team during normal working hours and discuss their concerns with their worker or the Duty Officer in their absence.

Outside of normal working hours, the Crisis Resolution and Home Treatment Team should be contacted on 0121 543 4100 and/or contact their GP.

What about carers and families?

We know that carers can play a huge part in helping someone on their journey towards recovery. This is why we invite carers to be involved in reviews if the person being supported is happy with this.

The Trust has a Carers’ Team who can support carers of adults with mental health problems. We can refer carers into this team for an assessment and support with their agreement.

How do you reach us?

The North Team, covers Wednesbury, West Bromwich and Tipton areas, operates a 9am to 5pm service, Monday to Friday. 
Telephone: 0121 543 4292

The South Team, covers Smethwick, Oldbury and Rowley Regis areas, operates a 9am to 5pm service, Monday to Friday.  
Telephone: 0121 543 4295

The Crisis Team can be contacted 24 hours a day and covers all of Sandwell.. 
Telephone: 0121 543 4100

Address: 
Quayside House
Rounds Green Road
Oldbury

B69 2DG