Who is our service for?
We support children and young people from Wolverhampton who have a learning disability, as well as their families.
We also support other professionals who work with children and young people with a learning disability.
We work with young people from birth up to the age of 18yrs (or 19yrs of age if in full time education).
How do we help?
We help children and young people with a learning disability:
- who feel sad or upset or unhappy.
- who sometimes get very angry.
- who need to learn how to do things for themselves – such as washing, dressing, going to the toilet.
- who sometimes have difficult thoughts that are hard to ignore or that make them feel unhappy or scared.
- to learn how to get on with other people.
We also help other people who look after children and young people with a learning disability, such as family, carers and other professionals.
If we are not able to help then we will put you in touch with other services that can.
We offer community based support and can offer a range of ways to help that include 1-1 therapy support, group support, family working, consultation to professionals and services, teaching and training, skills training. Support can be offered at home, at school or in other community settings.
Who can refer into our service?
- We accept referrals from GPs and other health practitioners.
- We accept referrals from professionals working in other agencies.
- We accept referrals from parents or carers.
- We accept referrals from young people themselves.
What happens in an emergency?
Our service works Monday to Friday between 9:00am and 5:00pm. Our staff can be contacted during these hours. If the person who usually helps you is not available then someone else from the team may be able to talk with you. Otherwise, someone will phone you back as quickly as possible.
We do also work flexibly and will try our best to offer support that suits your personal needs.
However, if you need support in an emergency outside of these times then you need to contact one of the following:
- NHS Direct - 0845 46 47
- Your child’s GP surgery / out of hours (use your GP’s number)
- Duty Social Work team 01902 552999
- Police / Ambulance / Fire service - 999
What about carers and families?
We can work with parents and carers to support the young person or to support the carers in managing their own difficulties. We can also help parents and carers to access additional support (for example: mental heath support).
We see the young person as being part of a system and that this system includes carers and families.
Where appropriate we will also work with siblings and can support them in coping with a brother or sister with a learning disability, helping them to understand their brother or sister and also providing them with opportunities for support.
How do you reach us?
The Gem Centre,
Telephone: 01902 444706
Web: Inspire microsite